North Herefordshire
07791 169289 / 07800 944771

NHS & Not-for-profit

NHS & Not-for-profit

Marches Business Consulting provides specialist HR services for NHS and Not-for-profit employers.   

Lisa Hornik, our Senior HR Consultant, has many years’ experience of working in the public sector.  She has held senior leadership positions in an NHS community services provider, a Primary Care Trust, and partnered the full range of facilities and support functions in an acute hospital.  She has also worked for three different local councils, the civil service and an employee-owned social enterprise.

She played a key role in setting up one of the South West’s successful Community Interest Companies;  TUPE transferring staff from the NHS, re-writing policies, and building a staff-owned social enterprise culture.  She has also worked on integration with local authority social care and as part of a Sustainability and Transformation Plan (STP) footprint Local Workforce Action Board (LWAB).

Below is just a sample of some of the specific services available to our Not-for-profit clients, based on Lisa’s experience and achievements.

HR and OD strategy with detailed implementation plans and stakeholder engagement.

Complex investigations including discipline, grievance, bullying and harassment, whistle-blowing/raising concerns, and Employment Tribunal claims.

Staff satisfaction survey (and staff Friends and Family Test) analysis and action planning.

Employee engagement projects using methodologies such as bespoke surveys (e.g. ‘itchy feet’), confidential structured interviews, focus groups and facilitation of away days.

Organisational change and restructure programmes.

Recruitment and retention plans including widening participation (e.g. learning disabilities internships).

HR policy reviews and re-writes.

Job description reviews, including adopting a generic approach (qualified in Agenda for Change Job Evaluation).

Developing HR metrics and management information reporting.

Implementing values based recruitment and selection (including creating assessment criteria).

Review of staff wellbeing approach and action planning (e.g. to meet CQUIN requirements).

Training for line managers tailored to the specific environment (e.g. managing attendance and performance, appraisals, investigation skills, chairing disciplinaries/appeals, coaching skills, values-based interviewing).


The list is not exhaustive – please contact Lisa to discuss your needs.  Don’t forget to check our HR Services page for our universal services (e.g. mediation).


We can tailor a cost-effective package of support to meet your specific needs.  See our packages and pricing page for more information.